Responsible Gaming

96betPlay at
Responsibly, with enjoyment

When gaming goes beyond entertainment and becomes a problem, that's the moment responsible gaming truly matters. 96bet is always here for you — in good times and in need.

🌿 96bet's Responsible Gaming Commitment

We believe gaming should be purely a source of entertainment — not an addiction or a cause of financial hardship. At 96bet, every player's mental and financial well-being is our top priority. That's why we provide the best tools, support, and guidance to make every gaming session a positive one.

18+
Minimum Age
6
Protection Tools
24/7
Support Services
2 min.
Average response time
Key Points

Responsible Gaming Why does it matter?

At 96bet, Responsible Gaming is more than a policy — it's something we truly care about

Mental Health Protection

Excessive gaming can lead to stress, anxiety, and depression. Playing responsibly keeps gaming fun while protecting your mental well-being.

Financial Control

Staying within your limits keeps you out of financial trouble. Set your own weekly or monthly deposit limit directly on 96bet.

Protecting Family Relationships

Gaming addiction can damage family relationships. Playing responsibly helps preserve your family life and social connections.

Safe Environment

96bet's responsible gaming policy ensures the platform is a safe space for everyone — especially members who may be at risk.

Stay in Control

When you play gaming for fun, the outcome doesn't matter — the enjoyment is still there. But feeling compelled to play in hopes of winning is a warning sign.

Always Here to Help

The 96bet support team is trained in responsible gaming. Reach out in English for any concern — you'll receive help, not judgment.

Protection Tools

96bet's Responsible Gaming Tools

Stay in control — 96bet gives you all the tools to keep your gaming experience safe

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Set Deposit Limit

Set your own daily, weekly, or monthly maximum deposit limit. Lowering your limit takes effect immediately, while increasing it requires a 24–72 hour waiting period — for your own protection.

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Session Time Limit

Set a daily limit on how long you play. Once the time is up, 96bet will automatically log you out — helping you save time and protect your wellbeing.

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Cooling-Off Period

Need a temporary break? You can take a cooling-off period ranging from 24 hours to 6 weeks. No bets can be placed on your account during this time.

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Self-Exclusion

If you feel gaming is getting out of control, you can exclude yourself for anywhere from 1 month to permanently. No new accounts can be created during a self-exclusion period.

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Reality Check Notifications

At regular intervals, you'll see an on-screen reminder showing how long you've been playing and how much you've won or lost. Stay connected to reality.

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Gaming History Analysis

View your full gaming history, deposit, and withdrawal stats at any time. Understand your habits and make informed decisions.

Warning Signs

How to recognise it Having issues?

Ask yourself the following questions. If most of your answers are "Yes," it's time to seek help right away:

Are you spending more than your budget on gaming?
Are you betting more to try to win back money you've lost?
Are you hiding your gaming from family or friends?
Finding it hard to make time for work, studies, or family?
Do you feel restless or irritable when you're not gaming?
Are you borrowing money or selling assets to cover gaming costs?
You keep trying to stop but can't?
Are you feeling stressed because of gaming?

If you answered "Yes" to more than three questions, contact 96bet Support or apply for self-exclusion right away. Don't wait.

Gaming Health Check

Your Gaming At what stage?

Healthy Gaming (Green)

You're playing within budget, making time for family, feeling fine when not gaming, and handling wins and losses with ease. That's the ideal — keep it up.

Caution (Yellow)

You're occasionally going over budget, feeling down after losses, or spending more time than intended. Set deposit and time limits now — take action before things get worse.

Help Needed (Red)

Gaming is out of control, financial problems are mounting, and your family is being affected. Take self-exclusion immediately and reach out to 96bet support for help.

Set Your Limits

How do I set limits?

1
Log In to Your Account
Log in to 96bet and go to the "My Account" section.
2
Choose "Responsible Gaming"
Click "Responsible Gaming" in the menu.
3
Choose a tool and enter an amount
Choose a deposit limit, time limit, or self-exclusion — whichever you need — and set your preferred amount.
4
Confirm — Instantly Active
Your chosen limit will take effect immediately upon confirmation. Contact us via live chat if you need any assistance.
Learn More

Responsible gaming means What exactly is it?

Many people assume responsible gaming means playing less or not at all. That's a misconception. Responsible gaming means — Playing games mindfully and for fun — within your means and circumstances, with a clear plan in place. Keeping a cool head despite the fear of losing — staying within budget and respecting your time limits.

Five Core Principles of Healthy Gaming

First: Not treating gaming as a source of income. Winning feels great, but viewing it as your only means of earning is dangerous. Gaming should always be for entertainment.

Second: Only bet money you can afford to lose. Never use funds earmarked for monthly expenses, rent, or your family's needs.

Third: Don't chase your losses by placing bigger bets in a panic. This "chasing losses" mindset is the biggest trap of all.

Fourth: Keep track of time. It's easy to lose track when you're absorbed in a game. Use 96bet's Reality Check tool.

Fifth: Never play under the influence of alcohol or other substances. Making gaming decisions with impaired judgment is dangerous.

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Minor Protection

96bet strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration.

If you suspect someone in your household is using 96bet while underage, please notify our support team immediately.

Parental control software can block minors from accessing gaming sites. If you have underage individuals at home, please use it.

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Self-Exclusion Duration

  • 1 Month Temporary Break
  • 3 Months Short Break
  • 6 Months Extended Break
  • 1 Year Long-term
  • Permanent Permanent Cancellation

Please note: No account may be reactivated during an active exclusion period, and creating a new account is strictly prohibited.

FAQ

About Responsible Gaming Common Questions

Here are answers to the most frequently asked questions about responsible gaming. For further queries, please contact our support team.

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No. During a self-exclusion period, no bonus offers will be available and no bets can be placed. Your account balance remains secure and can be withdrawn once the exclusion period ends.

Decreasing a limit takes effect immediately. However, increasing a limit requires a 24–72 hour cooling-off period. This intentional delay is there to protect you.

No. Self-exclusion is strictly personal and cannot be reversed before the chosen period ends. No third party — not even 96bet staff — can lift it on your behalf.

The 96bet support team can provide information on responsible gaming and help you use the available tools. For professional mental health support, we recommend reaching out to your local mental health services.

Once your set time limit (e.g. 2 hours) is reached, 96bet will automatically log you out. You can log back in, but the system will remind you that your session time has ended.

When you apply for permanent exclusion, 96bet will return any valid balance in your account to your registered payment method. This is completed before the account is permanently closed.

🌿 Play Responsibly, Play Happily!

Welcome to a safe and responsible gaming environment at 96bet. Set your own limits, play smart, and enjoy every moment.

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