Legal Document

96bet Terms & Conditions
Full Terms & Conditions

Please read these Terms & Conditions carefully before creating an account or using any service on 96bet. This document sets out the rights and responsibilities of both you and us.

Last Updated: January 1, 2026
Key Points

Terms' Key Points

Get familiar with these key points before reading the full document

Age Requirements

You must be at least 18 years old to open an account and play on 96bet. Your account may be restricted until your age has been verified.

Bonus Terms

Wagering requirements apply to all bonuses and promotions. Please read and comply with the specific terms and conditions before claiming any bonus.

Single Account

Each individual is permitted one 96bet account only. Creating multiple accounts is strictly prohibited.

Withdrawal Rules

Account verification must be completed before you can make a withdrawal. Minimum withdrawal amounts and processing times apply.

Prohibited Activities

Fraud, use of bots, unauthorized access to other accounts, or any illegal activity is strictly prohibited on 96bet.

Responsible Gaming

96bet is committed to responsible gaming. Members can set personal limits and make use of the self-exclusion option.

1

Introduction & Applicability

Welcome to 96bet. These Terms & Conditions ("Terms") apply to all use of the 96bet platform, including the website, mobile version, and related services. By creating an account or using any service on 96bet, you are deemed to have accepted these Terms.

These Terms apply to users in Bangladesh and all other countries where 96bet services are available. If you do not agree with any part of these Terms, we ask that you refrain from using 96bet's services.

Important: These Terms may be updated from time to time. Members will be informed of any changes by email. We encourage you to visit this page regularly.

2

Account Registration & Eligibility

Age Requirements

You must be at least 18 years old to create an account on 96bet. By registering, you confirm that you are over 18. 96bet may request proof of age for verification at any time.

Single Account

Only one 96bet account is permitted per person, household, or residence. Opening multiple accounts using the same mobile number, email address, banking details, or IP address is strictly prohibited. Any violation of this rule will result in the closure of all associated accounts.

Provide Accurate Information

You must provide complete, accurate, and truthful information at the time of registration. Providing false or incorrect information will result in immediate account termination and forfeiture of any deposited funds.

Keep your account password and login details completely confidential. 96bet will never ask for your password by phone or email.

  • Enter your real name, date of birth, and contact details
  • An OTP will be required to verify your mobile number
  • Update your profile immediately whenever your details change
  • Report any unusual activity on your account to 96bet immediately
3

Deposit & Payment Rules

96bet supports a range of payment methods, including bKash, Nagad, and other approved channels. Please keep the following in mind when making a deposit.

Minimum Deposit Amount

Minimum deposit amounts may vary depending on the payment method. Check the Cashier section of the platform for the current minimum limits.

Deposit Processing

Deposits made via approved payment methods are generally credited to your balance instantly. In some cases, this may take up to 30 minutes. If your balance has not been updated after this time, please contact 96bet Support.

Important: Only deposit from payment methods registered in your own name. Payments from third-party accounts are not accepted and any such transactions will be cancelled.

  • Only use 96bet's official payment channels
  • Save Your Payment Reference Number
  • You can set your own daily deposit limit
  • 96bet may request additional verification for suspicious transactions
4

Withdrawals & Cash-Outs

Your account must be fully verified before you can withdraw winnings from 96bet. Withdrawals will be restricted until the KYC (Know Your Customer) process is complete.

Withdrawal Terms

  • Full account verification (National ID or passport) must be completed
  • Withdrawals must generally be made via the same method used for the deposit
  • Winnings from bonuses are subject to wagering requirements
  • The minimum withdrawal amount must be met
  • Withdrawal requests are generally processed within 5 minutes to 24 hours

Reasons for Withdrawal Rejection

96bet may reject a withdrawal request for the following reasons — incomplete verification, unmet bonus wagering requirements, suspicious activity, or violation of our terms.

Before making a withdrawal, please ensure there is no active bonus balance on your account, or that all wagering requirements for any bonus have been met. Otherwise, your withdrawal may be delayed.

5

Bonus & Promotion Terms

96bet offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, which are detailed on the promotions page.

Wagering Requirements

Most bonuses come with wagering requirements. For example, a 30x wagering requirement means you must wager 30 times the bonus amount. Winnings from the bonus cannot be withdrawn until this requirement is fully met.

Bonus Expiry

Every bonus has a set expiry period. If the wagering requirements are not met within that time, the bonus balance will be cancelled.

  • Each offer has a maximum bet limit
  • Certain games may be excluded when wagering with bonus balance
  • Multiple bonuses may not be active at the same time
  • 96bet may modify or cancel any bonus offer at any time.
  • Fraudulently obtained bonuses will result in balance forfeiture

Tip: Before claiming any bonus, visit the 96bet Promotions page and read the full terms and conditions for that specific bonus.

6

Gaming Rules & How to Play

All games on 96bet are conducted in accordance with internationally recognised rules. Each game has its own specific rules, which can be found within the game itself or on the relevant game page.

Bet Validity

A bet is only considered valid once it has been successfully recorded in the system and a confirmation has been received. Incomplete bets resulting from technical issues may be cancelled.

Technical Issues

96bet is not liable for disconnections or other technical issues occurring during gameplay. However, if the game result has been recorded on the server, rewards will be issued accordingly.

Game Errors

If a software error causes an abnormal result, 96bet reserves the right to void the bet in question. No rewards will be paid out based on erroneous results.

7

Prohibited Activities & Code of Conduct

The following activities are strictly prohibited in order to maintain a fair and safe environment on 96bet:

Violating these rules will result in permanent account closure, and all funds held in the account may be forfeited.

  • Obtaining or Abusing Bonuses Through Fraudulent Means
  • Use of Bots, Scripts, or Any Automated Software
  • Operating Multiple Accounts
  • Money Laundering or Illegal Fund Transfers
  • Unauthorised access to another member's account
  • Exploiting game errors or vulnerabilities
  • Harassment or abusive behaviour towards other members
  • Operating an Account Under a False Identity
  • Payment from Third-Party Accounts
8

Rules for Account Suspension & Closure

96bet reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances.

  • Terms Violations & Fraudulent Activity
  • If KYC verification has not been completed
  • Suspicious Financial Activity
  • Account of a person under 18 years of age
  • At the direction of law enforcement authorities

If You Want to Close Your Account

If you wish to close your 96bet account yourself, please contact Customer Support. You will be given the opportunity to withdraw all valid balances before the account is closed.

9

Privacy & Personal Data Protection

96bet places the highest priority on protecting your personal information. Please read our Privacy Policy to learn how your data is collected, used, and kept secure.

In brief: Your personal data is used solely to provide services and meet legal obligations. It is never sold to third parties. Protected by 256-bit SSL encryption.

For more details, visit our Privacy Policy Read.

10

Responsible Gaming Policy

96bet believes gaming should be a source of fun and controlled entertainment. We encourage all members to play responsibly.

96bet Responsible Gaming Tools

  • Set Daily, Weekly & Monthly Deposit Limits
  • Set Your Daily Gaming Time Limit
  • Temporary Break (Cooling-Off Period)
  • Self-Exclusion — Account lock for a set period
  • Reality Check Notifications

If you feel your gaming is getting out of control, contact the 96bet support team immediately. We are always here to help.

To learn more about Responsible Gaming, visit our Responsible Gaming Page See.

11

Dispute Resolution Process

If you have any complaints regarding 96bet's services, please contact our customer support team first. The support team will respond within 48 hours.

Dispute Resolution Steps

  1. Reach 96bet Support via live chat or email
  2. Include a detailed description of your complaint along with any supporting evidence
  3. The support team will investigate and respond within 48 hours
  4. Escalation is available if you are not satisfied with the resolution

96bet's decisions are considered final. However, for serious matters, you may seek assistance from the relevant regulatory authority.

12

Updates & Changes to Terms

96bet reserves the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes via their registered email or through an announcement on the platform.

Your continued use of 96bet after any changes have taken effect will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions about these Terms, please email us at [email protected] or speak with us via live chat.

Quick Reference — Key Rules

Subject Description
Minimum Age 18 years of age or older
Number of Accounts 1 Per Member
Deposit Methods BKash, Nagad, and other approved channels
Withdrawal Timeframe Average 5 minutes – 24 hours
Bonus Wagering 20x – 40x depending on the bonus (see Promotions page for details)
Support Language Bengali & English
Support Hours 24/7, all 7 days of the week
Dispute Response Time Within 48 hours

✅ Got the rules? Start playing now!

You've read the 96bet Terms & Conditions — now register for free and start your gaming adventure safely.

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