Data Protection

96bet Privacy Policy
Your Data, Our Responsibility

When you use 96bet, keeping your privacy fully protected is our primary responsibility. This Policy clearly sets out what data we collect, why we collect it, and how we keep it safe.

Last updated: January 1, 2026
Our security commitment

Your Data at 96bet How Secure Is It?

Your privacy is our priority β€” both technologically and as a matter of policy

256-bit SSL encryption

Every transaction and piece of personal data is encrypted with bank-grade 256-bit SSL technology. No third party can view or steal this information.

Your data is never sold

96bet never sells your personal data to third parties. Your name, phone number, and email will never be passed to advertising companies β€” that is our commitment to you.

Secure Data Storage

Your data is stored on secured servers. Regular security audits and penetration testing are conducted. Firewalls and access controls are active to prevent unauthorized access.

Your Rights Are Protected

You can view, correct, or delete your data at any time. 96bet respects your privacy rights and is committed to upholding them.

Cookie Controls

Cookies on 96bet are used solely to improve your experience. You have full visibility and control over which cookies are in use and what they are used for.

Transparency in Data Use

Every reason 96bet uses your data is clearly stated in this Policy. We have nothing to hide β€” and we keep it that way.

Security Technology
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SSL 256-bit
Encryption
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2FA
Two-Factor Authentication
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Firewall
Firewall Protection
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Pen Testing
Regular Audits
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Cloud Backup
Secure Backups
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GDPR
International standards
1

Introduction & Applicability

Welcome to the 96bet website and all associated services. This Privacy Policy ("Policy") explains how 96bet collects, stores, uses, and safeguards your personal information.

By creating an account, logging in, or using any 96bet service, you are considered to have accepted this Privacy Policy. We encourage you to read it carefully.

In brief: 96bet collects your data solely to provide you with our services β€” not to sell it. Your privacy is our top priority.

2

What Information Is Collected

96bet collects various types of information, which we use to deliver the best possible experience. The types of data we collect and examples of each are listed below:

Type of Data Example Why It Is Needed
Identity Information Name, date of birth, national ID number Age Verification & KYC
Contact information Mobile number, email address Account Verification & Support
Financial information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser type, device ID Security & Fraud Prevention
Usage Data Game history, bet amounts, login times Service Improvement & Responsible Gaming
Contact history Support chat records, email correspondence Improving service quality

We never store your password in plain text. Passwords are always kept as encrypted hashes.

3

Methods of Data Collection

96bet collects information in several ways. In the interest of transparency, each method is explained below:

Directly from you

Information you provide yourself is collected during account registration, KYC verification, deposit and withdrawal forms, and when contacting support.

Automatically

When you use the 96bet website or app, certain information is collected automatically β€” such as your IP address, browser details, page views, and cookies. This data is used to improve your experience and ensure platform security.

From Third Parties

Some information may be collected for verification purposes from payment providers (bKash, Nagad) and identity verification services. In such cases, the third party's own privacy policy also applies.

4

Purpose of Data Use

96bet uses your data only for specific, fair, and transparent purposes. Each purpose is explained in detail below:

  • Account management: To create, verify, and keep your account secure
  • Payment Processing: To securely process deposits and withdrawals
  • Customer Support: To address your questions and resolve your issues
  • Legal obligations: To comply with KYC and AML (Anti-Money Laundering) requirements
  • Security: To detect and prevent fraud, deception, and unlawful activity
  • Service improvement: To analyse and enhance your platform experience
  • Promotional Communications: (With your consent only) To send you offers and updates
  • Responsible Gaming: To detect unusual gaming behavior and provide appropriate assistance

96bet never transfers your data to third parties for advertising purposes. You can unsubscribe from promotional emails at any time.

5

Data Sharing & Third Parties

96bet never sells your data. However, limited information may be shared with trusted third parties where necessary to deliver our services:

Circumstances for Data Sharing

  • Payment Partners: bKash, Nagad β€” only the data necessary to process transactions
  • Game Provider: Pragmatic Play, NetEnt β€” minimum data required for game operation
  • Identity Verification Services: Approved providers for the KYC process
  • Law enforcement agencies: In the case of a legal order or valid legal request
  • Analytics services: For platform performance analysis β€” always anonymised

All third-party partners are contractually bound to uphold 96bet's strict privacy standards. They may not use your information for their own purposes.

6

Cookies & Tracking Technology

96bet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie Types

  • Essential cookies: To maintain login sessions and ensure security β€” these cannot be disabled
  • Performance Cookies: To analyze which sections of the site are used most
  • Preference Cookies: To remember your language and theme preferences
  • Marketing Cookies: (With your consent only) To show you relevant advertisements

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain 96bet services.

7

Data Retention Period

96bet retains your data only for as long as needed β€” no longer. Below are the retention periods for each type of information:

  • Account data: for the duration of the active account + 5 years after closure
  • Financial transaction records: up to 7 years as required by law
  • Gaming history: 3 years after account closure
  • Support chat records: 2 years
  • Log files & session data: 90 days
  • Marketing Consent: Until you withdraw it

Note: Financial and identity-related data must be retained for specified periods due to legal obligations. After that period, data is securely deleted.

8

Your Privacy Rights

96bet believes you should have full control over your own data. We therefore guarantee the following rights:

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Right to Access Your Data

You can request to view all personal information that 96bet holds about you.

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Right to rectification

You may request corrections to any inaccurate or outdated information at any time.

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Right to erasure

You can request deletion of your data where there is no legal obligation to retain it.

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Right to Object to Processing

You may object to marketing communications or to specific types of data processing.

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Right to Data Portability

You can request your data in a structured, portable format.

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Right to Restrict Processing

You may request that the processing of your data be temporarily restricted under certain circumstances.

To exercise any of these rights, please contact the 96bet support team. We will respond within 30 days.

9

Children's privacy protection

96bet strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any data from minors.

Should it be discovered that any information belonging to a minor has been inadvertently collected, 96bet will immediately delete that data and close the associated account.

If a parent or guardian suspects their child is using 96bet, please contact our support team immediately.

10

Security Measures & Technology

96bet protects your data using industry-leading security technology. Our security framework is regularly updated to stay ahead of threats.

Technical Security

  • 256-bit SSL/TLS encryption β€” on all data transmissions
  • AES-256 encryption β€” applied to all sensitive data at rest
  • Multi-layer firewall & DDoS protection
  • Regular penetration testing and vulnerability scanning
  • Real-time anomaly detection system

Organizational security

  • Only authorized personnel may access your information
  • Privacy training is mandatory for all staff
  • Relevant parties will be notified within 72 hours in the event of a data breach

If you notice any security issue or suspicious activity, report it to 96bet Support immediately. We will take prompt action.

11

Privacy Policy Changes

96bet may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect the latest revision.

For significant changes, we will notify you via your registered email or through the platform. Continued use of 96bet after any changes takes effect will be considered your acceptance of the updated policy.

We encourage you to check this page regularly for any updates.

12

Contact us

If you have any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please get in touch with us.

Email (privacy-related matters)
Live Chat
24/7 instant support
Response time
Within 30 days of a privacy-related request

πŸ”’ Your data is safe β€” play with complete peace of mind!

You've read 96bet's strict Privacy Policy. Now register safely and enjoy 1,000+ games.

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